FAQ

By booking directly from this Official Website you will get the absolute best price and you will also get in touch directly and personally with Hotel La Fortezza to enjoy an unforgettable holiday in Florence.

In addition, your rate will include the following facilities free of charge:

WI-FI unlimited in room and throughout the property
FREE INTERNET POINT with 24 “monitor to navigate even more comfortable
EARLY CHECK-IN on the day of arrival if the room is already available
MINERAL WATER of the mini-bar offered on the day of arrival
GLUTEN FREE Breakfast (on request, always available)
LATE CHECK-OUT (13:00) on the day of departure)
Free LUGGAGE DEPOSIT on the day of your departure

The rooms are available from 14:00 onwards.
All the Guests who book directly from this Official Website can Check-in Early (if the room is available) or leave their baggage in the deposit upon arrival.

The Reception at Hotel La Fortezza is always open ( H24/7).
At 24:00 am the outer doors are shut but our night porter is available to open them all night to guest who arrive or return to the hotel late.

Rooms are available until 11:00
All the Guests who book directly on this Official Website can Check-out Late at 13:00 and leave their baggage in the deposit until 18:00

All the Guests who book directly on this Official Website have Free WI-FI in their room and throughout the hotel.

Yes, Breakfast Buffet is included in the rates of all our rooms.
It is plentiful and is served in the Breakfast Room from 7:00 to 10:00 every day.
Upon request we provide gluten free Products for Celiac sufferers.

No, Tourist Tax is a Municipal Tax that is required by the City of Florence, and it must be paid to the hotel upon arrival.
It amounts to € 6,00 per person per night for a maximum of 7 consecutive nights.
Children under 12 years old are exempt

Hotel La Fortezza has a PRIVATE CAR PARK in the hotel grounds; the rate is of € 20,00 per night.

Though Hotel La Fortezza is very close the the Historic Centre, it is just outside the ZTL (Limited Traffic Zone) so you can reach the entrance of the hotel by car.

Arrive from the station in TRAM in less than 5 minutes !!

As soon as you leave the station, go up to the TRAM station waiting for you at the VALFONDA / STAZIONE stop of the new T1 Line Leonardo track 2 towards Ospedale Careggi.

Get off at the second stop STROZZI / FALLACI.

In less than 5 minutes you have already arrived in front of the Hotel La Fortezza entrance.
You got it right, ONLY 2 STOPS !

In the GET HERE section you will find all the details and indications.

Our hotel can definitely boast the best position in Florence if you are going to the Exhibition Centre, to Shows and Conferences.
It only takes a few minutes on foot to reach Fortezza Da Basso and the Conference Centre.

Go by TRAM to the HISTORIC CENTER in only 2 STOPS !!

Just outside Hotel La Fortezza, only 100 meters far you find the STROZZI – FALLACI stop.
Take a few steps and you are already on the TRAM that takes you in front of the monumental marble façade of the Basilica of Santa Maria Novella.

In the section LOCATION you find all the details and directions.

You can personally adjust the Air-Conditioning and Heating in all the rooms.

In compliance with Italian regulations for public areas and buildings, all the common areas and the rooms at Hotel La Fortezza are NON Smoking.
To respect the Guests who will stay in your room after you, we kindly ask you to comply with this rule.

All the Guests who book directly from this Official Website have free access to the Concierge service to pre-book admission to the main museums and the most interesting organized tours of the city.

Yes, we accept major credit cards: Visa, MasterCard, Maestro, CartaSì, and American Express.

Children under 6 years old stay free of charge if they share their parents’ bed.
Upon request we have cots (camping beds) for € 15.00 per night.
For older children we charge Triple Room rates.

Hotel La Fortezza only provides Bed and Breakfast.
Near the hotel you will find many restaurants to suite all requirements.

Sorry, though we love animals, for questions of hygiene pets (including small ones) are not admitted in the hotel.